Frequently Asked Questions


In our two decades of existence as a wildlife control company, certain questions regularly pop up from clients all around. We've compiled a list of them. But if you have any question that's not covered here, feel free to contact us directly. We're always available to listen to your concerns.

What locations do you service?

Our wildlife company has over 500 technicians operating across most of the United States. We cover major cities including Los Angeles, CA, Denver, CO, Houston, TX, Hartford, CT, and more. Feel free to contact us to verify if we operate in your city.

What do you do with a captured animal?

How we treat a captured animal is largely defined by the state laws concerning the trapping and relocation of wildlife. We always obey the law! In certain states, certain rabies vectors must be euthanized (killed). Injured or sick animals might also be euthanized. For animals like raccoons, we legally relocate them. Some species like bats are protected. They cannot be captured and neither relocated - exclusion is the only accepted removal method.

Irrespective of the route we take, we ensure that we treat animals humanely. We also keep our clients in the loop.

Can't the city's animal control department take care of my wildlife problem for free?

First off, government animal control - like county or city animal services - deal with only domesticated animals like dogs and cats. If you're bitten by a dog or you sight a potentially dangerous feral cat, feel free to contact your city's wildlife control. But if you have raccoons in your attic, you need a wildlife removal company like ours. Although your county animal service might be able to lend you a trap and help you relocate the raccoon after it has been caught, they won't inspect your attic, pick up the babies, seal entry holes, clear up the mess, and carry out the necessary repairs. A professional wildlife company like ours can help you handle your infestation problem from start to finish.

Can a regular pest control company take care of my wildlife infestation problem?

By definition, pest control companies treat insect infestations with the use of fumigants (poisons). So, if you're dealing with a vast number of bugs in your house, call a pest control company.

However, if you're dealing with mammal or reptile wild animals like raccoons, opossums, squirrels, bats, rodents, and more, a pest control company will do you no good. You cannot use a simple spray solution to treat wild animals. Asides from it being ineffective, it is illegal. For instance, some pest control companies have been caught fumigating a bat colony. Bats are a protected species and poisoning them may result in jail time and/or hefty fines.

If you have a wildlife infestation problem, get a wildlife control company involved.

Do you use poison?

We never make use of poison. Not only is poison ineffective for wildlife problems, but it is also inhumane. Poisons might be effective for insects, but not for mammals or reptiles. Do you know there are no legally approved poison for wildlife, except for rats and mice? But even when dealing with rats and mice, poisons should be avoided for several reasons. One, it fails to address the root of the problem. It's only a matter of time before they are replaced by new ones. Second, poison is inhumane. It causes internal bleeding, causing the animal to suffer excruciating pain before it dies. Finally, if the rats die inside your house, you'll have a new problem of locating a decaying rat that's causing serious odor problems.

Can you help take care of termites or other insects?

As we've identified, insects are in the domain of pest control companies. We are a wildlife control company - and not an exterminator or a regular pest control company. However, we should mention that some wildlife companies have a department that's dedicated to pest control. If you need insect control, look for pest control companies.

What type of traps do you use?

We highly favor the use of traps because it is humane. The type of trap we use is dependent on the type of animal and the specific situation. We ensure that the trap we use is legally permissible and effective for the situation at hand. For instance, when dealing with mice, snap or electric traps are a great option because they humanely kill them. For larger animals like opossums, skunks, or raccoons, we make use of a live trap. Our live traps are well-built, so they don't injure the captured animal before we relocate them, at least 10 miles from the capture site.

What is your service range?

To find out if we can provide service to you, just give us a call today. Sometimes, a client will spend a long time discussing their wildlife problem only to realize their property is too far for us to feasibly provide our service to them. Once you call us and we confirm your location falls within our service range, we schedule an appointment so we can inspect and develop an effective strategy.

How long have you been in the wildlife business?

We've been in the game for over two decades. In that period, we've helped about 100,000 clients deal with their wildlife infestations. However, having years of experience doesn't directly translate to being the best. For all you care, an old company might be stuck with antiquated methods. That's not the case with us. We stay on top of the latest research in our field, send our technicians to seminars, and update our methods regularly. Little wonder we've been voted as the best wildlife company for the fifth year in a row. We have the expertise and tools needed to solve any kind of wildlife infestation problem.

Are you licensed?

As a rule of thumb, you should never work with an unlicensed wildlife removal company. We have a special nuisance trapper's license issued by the Fish & Wildlife Commission. Our branches also have all relevant city and county occupational licenses. We are happy to show you upon request.

Are you insured?

We are a fully-insured wildlife control company. This includes general liability insurance and protection for our technicians in the event of an accident. Moreover, we are in full compliance with local worker's compensation laws.

How much do you charge?

The amount we charge is highly dependent on the specific scenario and difficulty of the job. As an example, trapping an opossum under a porch is much easier than removing 3,000 bats from the steeple of an old building. Wildlife control is a specialized field with lots of overhead costs such as insurance, supplies and equipment, transport, and the risks we incur, among many others. What we can guarantee is that we offer competitive prices.

What forms of payment do you accept?

We accept cash and major credit cards (MasterCard, Visa, Discover, and American Express).

Do you pick up orphaned animals?

This isn't the job of a wildlife operator. And so, we do not rescue orphaned animals. Nature is fierce, and the survival of the fittest plays out in the most primitive form. If you find orphaned wildlife, you should leave it. By picking it up to take care of, you might be causing more harm than good. Only the natural habitat can support many wild animals. But if you just can't abandon the little critter, you can call your local wildlife rehabilitator. On the other hand, if you suspect you have baby animals in your attic or under your deck, then feel free to call us!

What should I do if I find an injured or baby bird?

Again, the same rules apply: leave it alone. Don't try picking it up to cater for it on your own. If you want to help, you should contact your local wildlife rehabilitator. But you shouldn't bother a wildlife control company with issues such as this.

Do you pick up carcasses?

We do not pick up dead animals from the street or public places. For this, you should contact your city or county animal service. They'll take care of it. However, if you have a dead animal on your private company, you need a wildlife control professional to help you remove and dispose of it properly.

Do you help out with dog or cat issues?

No, we do not. In general, wildlife removal companies do not deal with domesticated animals. If you have complaints about dogs or cats, call the county's animal services.

Which animals do you handle?

NUISANCE WILDLIFE! These are wild animals that get into conflicts with humans from time to time. Examples include armadillos, skunks, squirrels, snakes, rats, groundhogs, raccoons, bats, deer, mice, ravens, pigeons, and more. If in doubt, give us a call so we can verify if we're suitably equipped to handle the problem you're facing.

Have your technicians ever been bitten by an animal?

Wild animals sometimes act in unpredictable ways. So, from time to time, our technicians do get bitten. But because they're well-protected and they follow all the stipulated precautions, it's never something serious. Furthermore, we've never recorded any major incidents like bites from venomous snakes. As we've stated, we take all the necessary precautions.

What's the strangest animal you've ever caught?

For the most part, the situations we deal with are pretty routine - from removing raccoons in the attic to excluding a bat colony from a chimney to removing a possum from under the deck. However, some infestation problems are special, like when we had to deal with an 11 ft. Burmese python, or a gator, or a 7 ft. eastern diamondback rattler.

Do wild animals carry rabies?

In general, mammals are susceptible to rabies. However, only a few animals are pertinent rabies vectors. In North America, most rabies transmissions are from bats. In many other parts of the world, it's from dogs. However, instances of rabid animals are few. If you see a raccoon moving normally during the daytime, it's healthy. On the other hand, if you see an animal that looks sick - walking in circles, foaming, stumbling - then it may be rabid. That's why you should never come in direct contact with wild animals. Even if the risk of contracting rabies is low, there many other zoonotic diseases wildlife carries.

What health risks do wild animals pose?

Wild animals carry lots of zoonotic diseases. Zoonotic diseases are diseases that can be transmitted to humans and pets. Some common examples include Rat Bite Fever, Trichinosis, Leptospirosis, Roundworm, Salmonellosis, Histoplasmosis, Brucellosis, Rabies, and many others. As long as you avoid contact with wild animals, you have nothing to fear. Our technicians also take all the necessary precautions so that they stay protected when handling your wildlife infestation problem.

Select Your Animal

RaccoonsRaccoon Removal Information & How-To Tips

SquirrelsSquirrel Removal Information & How-To Tips

OpossumOpossum Removal Information & How-To Tips

SkunksSkunk Removal Information & How-To Tips

RatsRat Removal Information & How-To Tips

MiceMouse Removal Information & How-To Tips

MolesMole Removal Information & How-To Tips

GroundhogGroundhog Removal Information & How-To Tips

ArmadillosArmadillo Removal Information & How-To Tips

BeaverBeaver Removal Information & How-To Tips

FoxFox Removal Information & How-To Tips

CoyotesCoyote Removal Information & How-To Tips

BirdsBird Removal Information & How-To Tips

BatsBat Removal Information & How-To Tips

SnakesSnake Removal Information & How-To Tips

DeadDead Animal Removal Information & How-To Tips

OthersOther Wildlife Species Information & How-To Tips